Last updated: July 16, 2026

1. Introduction

Welcome to BlueNova TV. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our IPTV services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing information provided during account creation or checkout.
• Usage Data: Information about how you use our service, including viewing preferences and device information.
• Technical Data: IP address, browser type, operating system, and access times.
• Communication Data: Records of correspondence when you contact us via email or WhatsApp.

3. How We Use Your Information

• To provide and maintain our IPTV service.
• To process your orders and manage your subscription.
• To communicate with you about your account, orders, and support requests.
• To send you important service updates and notifications.
• To improve our website and service based on usage patterns.
• To prevent fraud and ensure the security of our platform.

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted channels. We do not store your payment card details on our servers.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some cookies. However, disabling cookies may affect the functionality of certain features on our website.

6. Third-Party Services

We may use third-party services for payment processing, email delivery, and analytics. These services have their own privacy policies and we recommend reviewing them. We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict the processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at support@bluenovatv.com or via our Contact Us page.